Welcome

Thank you for visiting the Health Plan CAHPS Survey website. This survey gives you the chance to tell us what to think about the services your health plan provides.

Your Privacy is Protected

Personally identifiable information will not be made public and will only be released in accordance with federal laws and regulations.

Your Participation is Voluntary

You may choose to answer this survey or not. If you choose not to, this will not affect the benefits you get.

Instructions

• Answer each question by clicking the answer you choose and pressing the “Next” button to continue.
• To go back to a previous question, press the "Back" button.
• To change your answer to a question, choose or fill in a new answer and press "Next."

Questions?

CSS is an independent research firm that is helping us conduct the survey. Email ([email protected]) CSS or call toll-free (1-800-874-5561) if you have any questions.

We recommend completing the survey on a computer, laptop or tablet, rather than on a mobile device.

If you would like to proceed with the survey, please enter the unique WebID.

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