About Us

Founded in 1974 as a nonprofit corporation, we offer our clients unparalleled experience in conducting health care-focused surveys.

Our Services

CSS is a full-service survey research firm. Our dedication to innovation, rigorous analysis, accuracy, and efficiency sets us apart.

What's New

Medicare Accountable Care Organizations (ACOs) have until September 22 to pick a vendor for the upcoming implementation of the ACO CAHPS survey. CSS is an experienced CMS-approved vendor. Contact us today to learn more about our ACO program.


Contact Us

The Center for the Study of Services 1625 K Street NW 8th Floor Washington, DC 20006

P: (202) 347-9612
F: (202) 347-4000
E: info@cssresearch.org

Certifications

CSS is proud to be certified by the National Committee on Quality Assurance (NCQA) to conduct the HEDIS/CAHPS survey and the Patient Centered Medical Home CAHPS (CAHPS PCMH) survey. We are also certified by the Centers for Medicare & Medicaid Services (CMS) to conduct the Medicare Advantage and Prescription Drug Plans (MA-PDP) CAHPS survey.

Data Security

We take the security of our clients' data very seriously. In February 2013, CSS successfully completed a SOC 1 Type 2 review. For more information about our data security practices, please click here.

Request More Info

Have a survey project in mind? Need more information about our services? Email us at info@cssresearch.org or stop by our Contact Us page. We look forward to hearing from you!


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