About Us

Founded in 1974 as a nonprofit corporation, we offer our clients unparalleled experience in conducting health care-focused surveys.

Our Services

CSS is a full-service survey research firm. Our dedication to innovation, rigorous analysis, accuracy, and efficiency sets us apart.

What's New

CSS has received conditional approval as a PQRS CAHPS survey vendor. We offers competitive prices, non-English language options, as well as volume and multi-year price discounts.
Contact CSS to get a quote.

Contact Us

The Center for the Study of Services 1625 K Street NW 8th Floor Washington, DC 20006

P: (202) 347-9612
F: (202) 347-4000
E: info@cssresearch.org


CSS is proud to be certified by the National Committee on Quality Assurance (NCQA) to conduct the HEDIS/CAHPS survey and the Patient Centered Medical Home CAHPS (CAHPS PCMH) survey. We are also certified by the Centers for Medicare & Medicaid Services (CMS) to conduct the Medicare Advantage and Prescription Drug Plans (MA-PDP) CAHPS survey.

Data Security

We take the security of our clients' data very seriously. In December 2014, CSS successfully completed a SOC 2 Type 2 review. For more information about our data security practices, please click here.

Request More Info

Have a survey project in mind? Need more information about our services? Email us at info@cssresearch.org or stop by our Contact Us page. We look forward to hearing from you!

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