Founded in 1974 as a nonprofit corporation, we offer our clients unparalleled experience in conducting health care-focused surveys.
CSS is a full-service survey research firm. Our dedication to innovation, rigorous analysis, accuracy, and efficiency sets us apart.
CMS has awarded Center for the Study of Services conditional approval to conduct QHP Enrollee surveys for Qualified Health Plans. CSS has 15 years of experience administering enrollee satisfaction surveys for health plans, and surveys millions of healthcare consumers annually. Contact CSS to learn more about the QHP CAHPS program or get a quote.
The Center for the Study of Services 1625 K Street NW 8th Floor Washington, DC 20006
P: (202) 347-9612
F: (202) 347-4000
CSS is proud to be certified by the National Committee on Quality Assurance (NCQA) to conduct the HEDIS/CAHPS survey and the Patient Centered Medical Home CAHPS (CAHPS PCMH) survey. We are also certified by the Centers for Medicare & Medicaid Services (CMS) to conduct the Medicare Advantage and Prescription Drug Plans (MA-PDP) CAHPS survey.
We take the security of our clients' data very seriously. In February 2013, CSS successfully completed a SOC 1 Type 2 review. For more information about our data security practices, please click here.
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