Founded in 1974 as a nonprofit corporation, we offer our clients unparalleled experience in conducting health care-focused surveys.
CSS is a full-service survey research firm. Our dedication to innovation, rigorous analysis, accuracy, and efficiency sets us apart.
Qualified Health Plan issuers have until January 5, 2015 to select a vendor for the QHP Enrollee Satisfaction Survey. CSS surveys millions of healthcare consumers annually, and is an approved vendor for the QHP ESS. Contact CSS to get a quote or learn more about the QHP ESS program.
The Center for the Study of Services 1625 K Street NW 8th Floor Washington, DC 20006
P: (202) 347-9612
F: (202) 347-4000
CSS is proud to be certified by the National Committee on Quality Assurance (NCQA) to conduct the HEDIS/CAHPS survey and the Patient Centered Medical Home CAHPS (CAHPS PCMH) survey. We are also certified by the Centers for Medicare & Medicaid Services (CMS) to conduct the Medicare Advantage and Prescription Drug Plans (MA-PDP) CAHPS survey.
We take the security of our clients' data very seriously. In February 2013, CSS successfully completed a SOC 1 Type 2 review. For more information about our data security practices, please click here.
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