About Us

Founded in 1974 as a nonprofit corporation, we offer our clients unparalleled experience in conducting health care-focused surveys.

Our Services

CSS is a full-service survey research firm. Our dedication to innovation, rigorous analysis, accuracy, and efficiency sets us apart.

What's New

CSS is pleased to announce that we are among the first vendors to receive CMS approval to conduct PQRS CAHPS surveys. Contact us today for a quote, including foreign languages, multi-year, and multi-practice discounts.

Contact Us

The Center for the Study of Services 1625 K Street NW 8th Floor Washington, DC 20006

P: (202) 347-9612
F: (202) 347-4000
E: info@cssresearch.org


CSS is proud to be certified by the National Committee on Quality Assurance (NCQA) to conduct the HEDIS/CAHPS survey and the Patient Centered Medical Home CAHPS (CAHPS PCMH) survey. We are also certified by the Centers for Medicare & Medicaid Services (CMS) to conduct the Medicare Advantage and Prescription Drug Plans (MA-PDP) CAHPS survey.

Data Security

We take the security of our clients' data very seriously. In December 2014, CSS successfully completed a SOC 2 Type 2 review. For more information about our data security practices, please click here.

Request More Info

Have a survey project in mind? Need more information about our services? Email us at info@cssresearch.org or stop by our Contact Us page. We look forward to hearing from you!

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